Placez Policies
Cancellation Policy
If you need to cancel your booking, we offer a full refund for cancellations made at least 48 hours before the tour date. Cancellations made less than 48 hours prior to the tour may not be refunded.
Payment Policy
Full payment is required at the time of booking. We accept all major credit cards, PayPal, and other online payment methods. If you wish to pay by another method, please contact our team for more information.
Refund Policy
Refunds will be issued only in the case of cancellations made within our cancellation policy window or if Placez is unable to provide the booked service due to unforeseen circumstances. Refunds will be processed to the original payment method.
Health & Safety Policy
The safety and well-being of our guests is our top priority. All tours adhere to local health and safety guidelines. Please follow the instructions of your tour guide at all times and inform them of any medical conditions that may require special attention.
Terms of Service
By booking a tour with Placez, you agree to our terms and conditions. Please review our full Terms of Service, which cover the use of our website, booking procedures, and liability limitations.
Privacy Policy
Your privacy is important to us. We collect personal data only for the purpose of fulfilling your tour bookings. Please review our Privacy Policy for more details on how we handle your information.